INSTITUTE OF MARKET RESEARCH

The Leading Education and Training Provider of Market Research in Africa

WELCOME TO THE

INSTITUTE OF MARKET RESEARCH

The Leading Education and Training Provider of Market Research in Africa

Conflict Management

(NQF Level 5; Credits: 8)

PURPOSE:

The purpose of this skills programme is to identify and manage the resolution of conflict between persons or parties in the workplace.

Conflict in the workplace negatively affects productivity and quality of work; hence, effective, and efficient management of conflicts will create peace and harmony in the workplace.

This skills programme will enable a learner with the necessary knowledge, skills, and attributes to:

  • Identify and describe the main sources of conflict.
  • Apply appropriate strategies to manage conflict.
  • Resolve conflict using appropriate techniques in the workplace.
  • Develop and implement follow up plans.
  • Compile conflict resolution reports.
  • Distinguish types of conflicts.

Workplace Essential Skills

(NQF Level 4; Credits: 20)

PURPOSE:

The purpose of this skills programme is to prepare a learner to operate as an employee and to complete daily tasks and activities at a workplace. 

Workplace Essential Skills are used in every industry and at different levels of complexity. They provide the foundation for learning other skills and enable employees to adapt to modern working practices and workplace change. Workplace Essential Skills are the core skills you need to continue learning and to complete daily tasks and activities at work. 

Workplace Essential Skills are the skills needed for work, learning and life.

New Venture Creation

(NQF Level 2; Credits: 32)

PURPOSE:

The purpose of the skills programme is to prepare candidates to operate small business.

Learners who acquire this skills programme will be able to:

  • Start, manage, grow and sustain a small business.
  • Know him/herself.
  • Know his/her industry.
  • Identify market opportunities.
  • Create business innovation.
  • Manage finances.
  • Price goods and services.
  • Plan and set business goals.

Workplace Preparation

(NQF Level 2; Credits: 30)

PURPOSE:

The purpose of this skills programme is to prepare the young and unemployed for work (environment) placement. 

The learner will be able to: 

  • Gain better insight about employment and expectations.
  • Present themselves well for interviews.
  • Make a good impression on prospective employers.
  • Manage work activities efficiently.
  • Communicate effectively within a team.
  • Manage him/herself, including his/her money.
  • Protect one and others at the workplace.